Customer Service Specialist with Italian

Your responsibilities

• You input and upload new client account information in a timely an accurate manner into various database systems
• You make changes and additions to clients’ accounts
• You obtain further information for incomplete documents and check completed work for accuracy
• You comply with data integrity and security policies
• You cooperate closely with Sales Department

Our requirements

• We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:
• Your Italian is at very good level in speaking and writing
• Your English is at good level in speaking and writing
• You are fluent in Polish
• German language will be an asset
• You pay attention to detail
• You are positive, with a proactive mind
• You are able to prioritize tasks and work under pressure
• You like working with data and documents
• You have good communication skills

What we offer

• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Referral program
• Public transportation allowance
• Meal allowance
• Annual bonus

Benefits

• sharing the costs of sports activities
• private medical care
• life insurance
• remote work opportunities
• flexible working time
• extra social benefits
• holiday funds
• sharing the commuting costs
• employee referral program
• charity initiatives

Worldline

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations).