Junior Account Manager - Q-commerce Groceries (They/She/He)

Miejsce pracy: Warszawa

Your responsibilities

• Establish excellent relationships with Glovo’s top grocery partners through consistent and proactive communication, identifying their needs and building engagement (Partner meetings and business reviews).
• Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM. Track and report performance metrics, build plans to enhance them.
• Drive data-backed decision-making - investigate underperforming campaigns, identify sales trends, and recommend strategic improvements.
• Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (Average Order Value, Conversion Rate, cross selling and upselling).
• Improve Glovo’s revenue through additional revenue streams (in app marketing).
• Get feedback from our partners and translate it into product, marketing and operations improvements.
• Understand, build action plans and follow up on churned and inactive partners.
• Stay abreast of industry trends, competitor activities, and market conditions to identify new opportunities for business growth.
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.

Our requirements

• 2+ years of experience in Account Management / FMCG and/or Business Consultancy - experience in dealing with top grocery partners will be an advantage
• Strategic thinking - you don’t just manage partners; you help them grow.
• Strong analytical and problem-solving skills - you understand complex client needs and tailor solutions accordingly.
• Excellent communication and negotiation skills - you know how to influence and build long-term relationships.
• You’re comfortable working in a high-growth and high-performance start-up environment.
• You have Polish proficiency and a very good command of English.

What we offer

💪 Top-notch private medical care and insurance to keep you at your peak.

🍔 Monthly Glovo credit to satisfy your cravings!

🏊 Free Multisport Card.

🧠 Spanish or English classes.

🏖️ The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year and personal days off.

🏖️5 extra days of holidays.

👪 Enhanced parental leave.

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• life insurance
• flexible working time
• corporate products and services at discounted prices
• integration events
• meal passes

What makes our ride unique?

🤝 Our strong culture and non-vanilla personality.

💪 A Talent House.

🤝 Our commitment to being a force for good.

We have a vision: To give everyone easy access to anything in their cities. Our vision is ambitious, for that we need driven talent! And this is where your ride starts…

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

Q-Commerce is the second biggest category inside Glovo. We are currently building a strong team to re-invent how consumers buy their groceries and any other product in their city, making it more convenient and easy than ever.

Be a key role in developing the Q Commerce Groceries Vertical in Poland that consists of top grocery supermarkets. Analyse partners operational performance, profitability and assortment. Make shopping via Glovo app a real and convenient alternative to visiting the stores.

Glovo

If you’re here, it’s because you’re looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries. Every year, +200k merchants generate over 4B€ in sales through our platform and over 20M customers get their goods delivered in minutes.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

If you believe you match these values, we look forward to meeting you!

At Glovo we believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.

Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. As of 2020, we’re currently present in more than 22 countries across Europe, Latin America, Africa, and Asia.
For additional information on Glovo, please visit https://about.glovoapp.com/ />

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