Młodszy specjalista ds. obsługi klienta i administracji

Recruitment for

If you would like to gain experience or develop yourself in administration and customer service - apply For a new branch company in the logistics industry, we are looking for a specialist who will be responsible for the invoicing process, customer service and administration. English - a must have.

Your responsibilities

• Generate and process invoices based on sales or service agreements
• Following up on payments with clients regarding outstanding invoices.
• Resolving invoice disputes - address and resolve any issues related to invoices or payments, working with clients or internal departments.
• Build and maintain relationships with internal and external Customers
• Verify pricing and ensure accuracy in line with contracts
• Proactively manage invoicing in the ERP system and suggest improvements
• Act as the first point of contact for customers via phone and email
• Reconcile accounts and support with bookkeeping and payroll
• Collaborate with sales, accounting, and logistics teams
• Ensure timely reporting of claims, POD returns, and charge deviations
• Provide cover for other operations team members when needed
• Attend internal and external meetings when required
• Support Branch Manager with ad hoc administrative duties

Employer requirements

• Fluency in English (spoken and written)
• Strong analytical, organizational and communication skills
• Ability to work independently and collaboratively
• Stationary work in the office in szczecin

Optional

• Knowledge of ERP systems and MS Excel (intermediate level)
• Familiarity with FMCG or international logistics
• Experience with customer or supplier relationship management

What employer offers

• Stable, long-term employment based on a full-time employment contract
• Attractive salary package
• Opportunities for professional development and growth
• A friendly and collaborative team culture in a global company
• Work in an international and fast-paced environment
• Collaborate with teams across Europe
• Be part of a company that values initiative, ownership and innovation

Randstad Polska Sp. z o.o.

Employment agency entry number 47

this job offer is intended for people over 18 years of age