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Learning and Development Administrator

About the Opportunity

Dentons Business Services EMEA is currently seeking a L&D Administrator (internal job title: Practice Development Administrator) to support the team of Professional Development Lawyers in order to provide high quality organisation and administration for legal training and knowledge management activities.

About the role

• Implement and maintain SAP Success Factors (Dentons' Learning Management System) for all legal training.
• Assist the PDL team using SAP.
• Provide administrative support for e-learning or training delivered via webinar/video conference.
• Work closely with others such as the Talent Development Co-ordinator, Conference Room bookings, practice group secretaries, Library, Facilities and Events team (if external client related) to ensure flawless delivery of all events.
• Provide first line information on all legal training related matters to Dentons staff in the UKME region to ensure queries are responded to promptly and escalating if required.
• Process all practice group legal training invoices to obtain appropriate authorisation and reconciling the Professional Services budget tracker against monthly financial reports.
• Provide administrative support on digital platforms including.
• Co-ordinate updates to the Knowledge Portal.
• Organise and attend (virtually) PDL team meetings.
• Promote the work of the PDL department by providing a professional service to both internal and external clients.

About You

Technical Skills

• PC literate with an excellent working knowledge of MS Office, e.g. Word, Excel, PowerPoint, and Outlook.
• Working knowledge of SharePoint would be an advantage.
• Experience working in a professional development/events department (desirable).
• Experience working within a law firm or professional service organisation is preferable.
• Knowledge of Learning Management Systems, e.g. SAP Success Factors would be an advantage.

Personal Skills / Attributes

• Excellent written and verbal communication skills (English)
• Methodical approach to work with a strong focus on accuracy, attention to details, consistency and quality.
• Able to work to tight deadlines and remain calm under pressure.
• A flexible approach to adapt to differing demands, prioritising tasks where appropriate and ensuring completion of tasks.
• Ability to work collaboratively as part of a team.
• Demonstrates excellent customer/client facing skills.
• Understands the need for well defined procedures and keeps process documentation updated.
• Strong problem solving and analytical skills; can clearly explain and present problems and issues to others and contribute to their resolution.
• Demonstrates initiative and the ability to be proactive, anticipating needs.

What we can offer

Dentons is always looking to invest in the highest-quality talent, recognising that our success is built on the diverse and unique strengths of each of the members of our Firm. Our team of business services staff play a significant role in the success of Dentons, and we recruit staff into a wide variety of areas. Here, we look for focused, flexible individuals from a variety of backgrounds who are team players. Previous experience within the legal sector is not essential. We want to give everyone the opportunity to develop his or her potential fully and, therefore, provide support, training and encouragement to members of staff at all levels.

About us

Dentons is the world's largest law firm, delivering quality and value to clients around the globe. Dentons is a leader on the Acritas Global Elite Brand Index, a BTI Client Service 30 Award winner and recognized by prominent business and legal publications for its innovations in client service, including founding Nextlaw Labs and the Nextlaw Global Referral Network. Dentons' polycentric approach and world-class talent challenge the status quo to advance client interests in the communities in which we live and work.

To Apply

If you are interested in this role, please submit your CV in English.