Ogłoszenie
Nr ewidencyjny
16952178
Pracodawca
AESCULAP CHIFA SP. Z O.O.
Lokalizacja
Polska, wielkopolskie, Nowy Tomyśl
Branża
Informatyka/Administracja
Zawód
Service Desk Analyst – German Speaker
Szczegóły ogłoszenia o pracę
Obowiązki
Nie podano
Oczekiwania względem kandydata
Nie podano
Oczekiwane wykształcenie
Nie podano
Wymagana znajomość języków obcych
Język angielski
Nie podano
Język niemiecki
Nie podano
Język francuski
Nie podano
Język rosyjski
Nie podano
Język włoski
Nie podano
Dodatkowe informacje o stanowisku
Are you looking for a challenge within a dynamic global organization or a German family business? At B. Braun you can find both. For more than 175 years and counting, B. Braun is amongst the world’s top healthcare companies, operating in 64 countries and with over 60,000 experts networking their knowledge every day. You can thrive in this strong culture of continuous exchange. Become a part of the B. Braun family and share your expertise. Together we improve healthcare.
Service Desk Analyst – German SpeakerShared Service Centre - IT Poland Workplace: Nowy TomyślWithin the B. Braun Group, the global support team is looking for employees for the position of “Service Desk Analyst" for the new IT Shared Service Center in Nowy Tomyśl, Poland.
Your responsibilities:
Respond to incoming calls and web submissions for assistance from end users experiencing technical issues Troubleshoot, analyze, resolve, track, escalate and accurately document various technical problems and resolutions (i.e. software, hardware and client specific applications) Fulfill Service Requests from end users according to defined procedures Document client issues in our call tracking system Provide friendly, courteous, and quality communication to all end users throughout the support process Grow professionally through on-going training activities and continued learning Collaborate with organization counterparts and department team members to share knowledge and expertise Identify optimization potential to continuously increase customer satisfaction and Service Desk quality Your qualifications:
Degrees : Educational degree/certificate in an information technology related field will be a plus Job experience: 1-2 years Technical Skills: Ability to analyze hardware and/or software problems Knowledge of computer systems, hardware, software and peripheral equipment Basic network skills Language Skills : Good verbal and written communication skills in English (B2 – upper intermediate) Very good verbal and written communication skills in German (C1 – Advanced) Soft Skills: Ability and desire to keep up with changing and emerging technologies that affect the business Excellent verbal and written communication skills with ability to communicate effectively over the phone and electronically Strong problem solving and analytical skills Flexibility to work in shifts and on weekends as needed Our offering
Active participation in challenging developmental projects Open communication at all levels of the hierarchy Personal and professional development Stable work in a friendly team Flexible working hours Possibility to work in the combined stationary and home-office modes Free foreign language instruction Training and integration events Your next step:
Please send us your application in English.
DODATKOWE INFORMACJE
Data ważności ogłoszenia
2020-12-23
Ilość oferowanych miejsc pracy
0
W tym dla niepełnosprawnych
0
Rodzaj umowy
Brak
Ogłoszenie o pracy tymczasowej
NIE
Lokalizacja pracy z ogłoszenia na mapie:
Polska, wielkopolskie, Nowy Tomyśl
Ogłoszenia o pracy podlegają przepisom ustawy z dnia 26 stycznia 1984 r. Prawo prasowe (Dz.U. z 1984 r. Nr 5 poz. 24 z późń. zm. oraz ustawy z dnia 26 czerwca 1974 r. Kodeks pracy (t.j. Dz. U. z 2018 r. poz. 917 z późn. zm.) i nie cechują się jakością oraz rzetelnością ofert pracy upowszechnianych przez Publiczne Służby Zatrudnienia.